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FAQ

SHIPPING & DELIVERY

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

United States: 3-8 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. As soon as payment is cleared, I will ship your item.

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 
EASY RETURNS
I gladly accept returns and exchanges. 
Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation: before item has shipped

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

 
Payment can be made by the following:
paypal.me/TheColorfulCrafter
Etsy Payments and Charge Cards

 

 

 

 

 

100% SECURE ORDERING 

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PRIVACY POLICY

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